Avoid Early Termination Fee: Get DirecTV if you really want it!!

Sophia Johnson    DIRECTV, News     DirecTV

Yes, that’s absolutely right! You should definitely get DirecTV if you really want it; otherwise you might end up paying early termination fee like many other subscribers. Truly, there are so many satellite TV providers in the US that it becomes difficult to select which is the best suited one. Often, it happens that once you have selected a provider and subscribed to its packages, you realize later that it isn’t for you. In fact, this has even happened with many subscribers that they ordered DirecTV packages, but end up paying huge cancellation fees.

Many DirecTV subscribers have suffered at its hands. A lot of consumers who selected DirecTV for their ultimate satellite TV experience, have complained that for varied reasons that they had to discontinue the services prior to the end of contract, which attracted huge cancellation charges. A few of subscribers did not like the lineup of channels that was offered by DirecTV, whereas others were fed up with DirecTV careless customer care services. Some others had tough time settling bills with the satellite TV giant, whereas others were simply lured into the contract employing unclear sales pitch and advertisements. So, several people in America have had tough times with DirecTV, due to which they simply cancelled services before termination and finally had to pay termination fee.

Therefore, it is very important that you pick the satellite TV provider post checking the facts thoroughly. You should find out about different packages and prices a company is offering. Besides, it is very significant that you read the contract carefully before signing it. In fact, Better Business Bureau has also laid down certain guidelines for consumers so that they do not fall prey to satellite TV providers like DirecTV, who has become popular over the last three years for its malpractices and deceitful schemes.

Debit Card Charged in spite of Cancellation Notification

Sophia Johnson    DIRECTV, Malpractices     DirecTV

Yes, that’s absolutely right! DirecTV is still on a spree to charge consumers in whatever they can and cheat them whatever be the reason. The company is all set to deceive its subscribers and follow different unethical business practices, hardly realizing that this will not help in the long run. We have already come across several charges against the company, and this one is just another addition. However, we are shocked to know about the inhuman behavior on the part of DirecTV with its respected subscribers.

DirecTV is a leading satellite TV provider in America, which has lately seen many lawsuits, allegations and has also received punishment for the same. However, it seems to have affected its business procedures in no way. It is still continuing with its scams and goof ups. And we cannot just let pass this another complaint. People should definitely know about this allegation as well.

One of the DirecTV subscribers has complained that in spite of cancelling the DirecTV services and repeatedly asking them about the final bill, the satellite TV giant charged him through his debit card. Isn’t this really disheartening? How can a huge company like DirecTV be so careless in its business procedures? Or better still, it did so purposely?

Well, whatever is the reason; the point at present is that the subscriber is facing the brunt with the company. He has called up customer care several times, but they have been of no help to him. He is a loser at present, who has spent longer hours on the phone for several days and has still lost money from his debit card. Even the subscriber is seeking help, for he feels that he did everything that he is supposed to unlike the customer representatives of DirecTV, who are never helpful.

Beware! DirecTV Keeps Credit Card Info on Records

Sophia Johnson    DIRECTV, News     DirecTV

Yes, that’s right! if you may have been thinking the satellite TV providers will be helpless and will not be able to do anything in case their subscribers don’t pay them, then let me clear this for you! DirecTV, a well known satellite TV service provider keeps your credit cards information on their record so that you don’t falter paying the bills on time. This is absolutely correct! To avoid any losses at the hands of consumers, satellite TV giant keeps the necessary cc information, which is unethical.

What is more shocking is that the company reserves the information on file with a condition. This has been proved by an incident that a DirecTV subscriber faced, while he wanted to buy a HDDVR receiver and wanted to replace the usual HD receiver. Without any issues, he agreed to the first few things comfortably. He was even willing to willing to pay handling fee of $26 along with the $99 for the upgrade. Besides, he even agreed to a 24 month agreement. However, when the customer care representative revealed him that if he didn’t allow the rep to keep the credit card info on file, then he will not be able to purchase a receiver, which was really shocking for him.

When he asked for the reason, he was told that in case customers failed to pay bill on time, then the same will be deducted from their credit card. The subscriber was disappointed, as he was with DirecTV for 15 long years. But still he was not allowed to buy the receiver since he refused to allow them to keep cc information on records. As a result, he immediately cancelled the services. When the company cannot trust its long time consumers, then it cannot expect the same from its subscribers as well. So, in case, you are buying anything from the company through credit card, you should be very careful.