Yes, that’s right! if you may have been thinking the satellite TV providers will be helpless and will not be able to do anything in case their subscribers don’t pay them, then let me clear this for you! DirecTV, a well known satellite TV service provider keeps your credit cards information on their record so that you don’t falter paying the bills on time. This is absolutely correct! To avoid any losses at the hands of consumers, satellite TV giant keeps the necessary cc information, which is unethical.
What is more shocking is that the company reserves the information on file with a condition. This has been proved by an incident that a DirecTV subscriber faced, while he wanted to buy a HDDVR receiver and wanted to replace the usual HD receiver. Without any issues, he agreed to the first few things comfortably. He was even willing to willing to pay handling fee of $26 along with the $99 for the upgrade. Besides, he even agreed to a 24 month agreement. However, when the customer care representative revealed him that if he didn’t allow the rep to keep the credit card info on file, then he will not be able to purchase a receiver, which was really shocking for him.
When he asked for the reason, he was told that in case customers failed to pay bill on time, then the same will be deducted from their credit card. The subscriber was disappointed, as he was with DirecTV for 15 long years. But still he was not allowed to buy the receiver since he refused to allow them to keep cc information on records. As a result, he immediately cancelled the services. When the company cannot trust its long time consumers, then it cannot expect the same from its subscribers as well. So, in case, you are buying anything from the company through credit card, you should be very careful.
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