Jan

DirecTV Following Unfair Means to Retain Subscribers

Sophia Johnson Category

DirecTV, a leading satellite TV provider in the United States of America is deceiving consumers in many ways. Whether it is through promotions, advertisements or showing faulty subscriber database, the provider is sticking to malpractices to hold on subscribers. Yet another process is revealed now. Yes, the company is not following right means to offer packages at lowest rates, so that consumers can really save money with their subscription, but when the company feels that its huge subscriber database is going to be affected, it resorts to unfair means of offering credits to people so that they continue with the subscription.

Yes, a few instances have revealed that when consumers are threatening the provider of discontinuing the subscription, it offers credits to these subscribers. And if the subscriber is clever enough, then he can well bargain with the customer care agent of DirecTV and even pick the best deals from it. Now is the right time for you to utilize your best negotiating abilities, if you want to get one of the best packages ever and if at all, you want to continue with this satellite TV provider.

Though the process of getting best ever deal is easy, but the method followed in doing so is unethical. A company can definitely offer different schemes to its subscribers so that they continue with the services. But DirecTV is cheating on its subscribers. For it will not offer something if you are at the beginning of the commitment, it will only offer cash credits if your subscription is on the verge of an end. This mean to say that people who have recently subscribed to DirecTV will not get any offer to save money. It also means a lot of people are even unaware of this malpractice being followed by the provider.

If the company would have followed right ways of offering deals to consumers, then its options would been open to all! But this is not true of DirecTV. It is still finding ways that are unfair and corrupt and is deceiving people at large.