Mar

DirecTV NFL Ticket Scam

Sophia Johnson Category

Satellite TV providers like DirecTV in America could end up with so many goof ups in the country are unimaginable. But it is shocking to know that these several scams are true, which have flooded the complaints book of Attorney Generals of 50 states of America and Better Business Bureau. DirecTV has been once again reported to use NFL ticket scam and misled subscribers. It has employed several means to lure customer in to signing up with the company. It used promotional offers and deceived people, giving them half information, and to top it all lied to subscribers to retain them. This is certainly not expected of a huge company like DirecTV.

A subscriber of DirecTV faced difficulty when he was getting the installation done. The process took 4 installers to complete it neatly, which was very frustrating for, as the technicians were not proficient enough to do the required job. After taking a package, he was offered another promotional offer for NFL ticket, where he would get more number of channels for another 5 months and so, he took it. However, he called up DirecTV and confirmed several times that he will only accept the offer provided he doesn’t have to pay higher than the price what he was paying at that time. To this, the DirecTV salesman agreed. In fact, he also said that in case if the subscriber is not satisfied with the program and wanted to return to previous package, he could do that comfortably.

However, post a month, he received a bill with increased price. On calling up DirecTV customer care, he was told that this would be fixed, but nothing happened. In fact, when he tried to move to his earlier pack, he was charged more than $400, which was shocking for him. So, certainly this subscriber faced tough times with DirecTV, who never reveals the truth. He is in a fix as to what can be done, but is very disappointed with the satellite TV giant to follow malpractices into attracting customers employing false offers and deals.