DirecTV, one of the well known pay TV providers in USA, has had numerous complaints against it over the last 3 years. Since 2007, people have continuously alleged the company is goofing up things and misleading them over several issues. For this DirecTV had to settle lawsuits with the Attorney General of 50 States of America by paying a whopping fine. However, till date, a few of the complaints are still coming in regarding DVR receivers, bill settlements, or for programming rip-off. The branded company seems to have been listed in the bad books of the subscribers for its various malpractices.
Satellite TV providers like DirecTV are not expected to follow mismanagement and deceptive practices in businesses. In fact, any business organization should keep up with the fair trade policies and consider consumers to be extremely significant. However, DirecTV is taking customers for granted and utilizing them to its advantage. One of the DirecTV subscribers has complained that DirecTV followed programming goof up with them. They had subscribed to some premium packages whereas the company had programmed them with some inferior pack, which came as a jolt for them.
Moreover, when they got the installation, it took the entire day, since the technician was not proficient in his task. To add to the fuel was when they found out two days later that there was some problem with the reception. And while inspecting, they noticed that their satellite dish was old. This really upset them for they had not expected DirecTV, a popular satellite TV provider to rope them into a big time scam, even after paying what was asked of them.
In fact, even after replacing the receiver, the subscriber still had issues with it. He would lose reception for an entire day every week. And when he complained the same to the customer service department of DirecTV, they would always come up that maintenance excuses. Now, the subscriber feels that had he known that several problems would arise with DirecTV, then he would have never subscribed to it.
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