Mar

NFL Ticket Extra Channels Aired and Charged Even After Cancellation

Sophia Johnson Category

DirecTV is a famous satellite TV provider in the United States. However, recently, it is making news for all its malpractices that the company is following. No, this is just not based on verbal complaints! There have been long-run researches conducted that reveal that truly it has resorted to unethical business practices. It has been proved that DirecTV has used deceptive advertising campaigns, unclear sales pitch and cheated consumers. In fact, the number of allegations is still rising.

Recently, a consumer has complaint that DirecTV has charged him for the extra channels that are provided with the NFL ticket pack even after cancelling the same. He is feeling depressed and low as to why he was deceived with this NFL ticket. He complaints that as soon as the NFL playoffs began, he immediately called up the satellite TV DirecTV to cancel the extra channels aired with NFL ticket, which was agreed upon by the DirecTV representative over the phone.

But to his surprise, he noticed that he is still continuing to receive those channels. To his shock, he even received the monthly bill for the same. Once again when he called up DirecTV customer care, they simply refused that to do anything about it, as they were of the view that he never called them to cancel the services! This is really awful to know that the brand company like DirecTV can play such safe games with its customers. The question will definitely boggle us that why did it lie to this subscriber over the phone and the reason for being so careless with their customer care services!