DirecTV Cheat on the Rise

Sophia Johnson    DIRECTV, Malpractices     DirecTV

Yes, it is true that scam and deceptions of DirecTV are on the rise. Be it DVR issues, billing issues or customer service complaints, people in the US have had enough of malpractices of DirecTV, which is no doubt, a popular satellite TV service provider in America. People are highly concerned that how can a provider like DirecTV (not to forget its fame due to its numerous packages and hundreds of channels) can cheat its subscriber on such a grand scale? It is really becoming a big issue day by day. However, even after many revelations of scams followed by the company, the problems are increasing with each passing day.

People who have subscribed with DirecTV know best about the different kinds of problems that they had to face with the company. To top it all, they keep trying to reach the DirecTV manager or supervisor, but all goes down the drain. In fact, they are kept on hold for several hours and still they don’t get to talk to them! Truly, subscribers are facing the brunt post enrolling into contract.

Recently, a subscriber has complained that the DVR that was provided by the DirecTV was faulty. It was not operating properly. The customer had to wait for 15 minutes before being able to change the channel. At some time, it even took an hour for them to switch to another channel. They tried calling DirecTV customer service many a times, but they never sent a technician, and always fixed the problem over phone. After troubleshooting, the DVR would work for just two days and then return to same old condition, which was very peculiar. In spite of paying monthly fee to DirecTV along with maintenance charges, the satellite TV giant didn’t help this customer with its defective DVR. It is really pity that the customer is harassed by this company.

Satellite TV Held up for Promotion Price Scam

Sophia Johnson    DIRECTV, Scam     DirecTV

A lot of people are roped in to the DirecTV scams, which include billing issues, early termination fee, hidden charges, deceptive advertisements and promotional price goof up. One of the leading satellite TV providers in the United States has been mired by several allegations over the years. In fact, it seems as if the list of complaints is continuously increasing by each passing day. Even after settling disputes over long run disputes, people are still getting stuck in different problems arising with this satellite TV giant.

Many consumers have complained that all the promises of DirecTV turn out to be futile. Whatever the company offers is never honored. In fact, while signing up with the company, the deals are different and post subscription, it changes. This is to reassess the fact that as always, the satellite TV company i.e. DirecTV enjoys a ride over its subscribers, once they are into the contract.

Another glaring incident has proved this once again. A DirecTV subscriber has alleged that while entering into a contract with the provider, he was promised that he would receive packages at a promotional price, which was denied later by a manager when he called up. He spent nearly an hour on the phone but without any help. In fact, the billing specialist told him that he will have to call back DirecTV once again, when his promotion is over is over to find out whether he will receive promotional price offers, which he was ‘promised’, while signing up with DirecTV. Moreover, he couldn’t downgrade his services before his premier offer expired, which was again promised to him in the beginning.

The subscriber is upset with the satellite TV giant, for the company always takes consumers for granted. He is irritated and wanted to share his bad experience with DirecTV with everyone. In fact, he is of the view that no one should ever take DirecTV to enjoy satellite TV services.

DirecTV Programming Rip-off

Sophia Johnson    DIRECTV, Scam     DirecTV

DirecTV, one of the well known pay TV providers in USA, has had numerous complaints against it over the last 3 years. Since 2007, people have continuously alleged the company is goofing up things and misleading them over several issues. For this DirecTV had to settle lawsuits with the Attorney General of 50 States of America by paying a whopping fine. However, till date, a few of the complaints are still coming in regarding DVR receivers, bill settlements, or for programming rip-off. The branded company seems to have been listed in the bad books of the subscribers for its various malpractices.

Satellite TV providers like DirecTV are not expected to follow mismanagement and deceptive practices in businesses. In fact, any business organization should keep up with the fair trade policies and consider consumers to be extremely significant. However, DirecTV is taking customers for granted and utilizing them to its advantage. One of the DirecTV subscribers has complained that DirecTV followed programming goof up with them. They had subscribed to some premium packages whereas the company had programmed them with some inferior pack, which came as a jolt for them.

Moreover, when they got the installation, it took the entire day, since the technician was not proficient in his task. To add to the fuel was when they found out two days later that there was some problem with the reception. And while inspecting, they noticed that their satellite dish was old. This really upset them for they had not expected DirecTV, a popular satellite TV provider to rope them into a big time scam, even after paying what was asked of them.

In fact, even after replacing the receiver, the subscriber still had issues with it. He would lose reception for an entire day every week. And when he complained the same to the customer service department of DirecTV, they would always come up that maintenance excuses. Now, the subscriber feels that had he known that several problems would arise with DirecTV, then he would have never subscribed to it.