Feb
15

What is DirecTV Alleged For?

Author Sophia Johnson    Category DIRECTV     Tags

Certainly DirecTV is clouded by all the allegations that have come in by large number of subscribers in the United States. The provider is in news for all the goof ups and scams and it has lured the customers into picking up its programming packages with futile promises, deceptive advertising and dubious sales pitch. Although, it has massively fined, but it seems that satellite TV giants in America are bent upon following malpractices and cheating on consumers, which is completely unfair business practice.

Here are a few of the allegations picked from the complaint box at the Attorney General’s office in different states of the US. Check out:

  • People have complained that the sales scripts of DirecTV include nothing about the terms and conditions regarding the discount that it offered.
  • Subscribers who refused to go for credit checks or resulted in bad credit had to suffer hundred of dollars as additional fees.
  • DirecTV states that in order to receive the $29 per month price, subscribers should use an automatic payment. However, if one failed to do so, it added $5 to the bill each month.
  • In case of defective equipment, subscribers complained and the unit was repaired. However, issues arose when service contract was renewed without their approval and that too for 2 months.
  • Customers faced problems, as they were signed up for a $5.99 monthly service maintenance plan, which was not required by them. And when they wanted to cancel the same, they were charged a $10 as early termination fee.
  • Consumers were delivered “Free HBO” stations for a trial period. However, without their consent they were rolled into a paid subscription.

If you think you too have been cheated, then you should file a complaint to the Attorney General immediately. You should raise your voice against DirecTV scams and claim restitution now. You have latest by June 9, 2011 to lodge a suit against the provider.

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